Account Manager vacancy, HYBRID ROLE. Primary focus of this role is Bristol & Cardiff hotels although you will also sell into the wider hotel portfolio for the UK&I. Reporting line into GM’s at each hotel and Regional Director of Sales. A company with a great reputation and culture.

£43,000 plus £5000 car allowance, 33 days holiday, medical, 5% pension contribution, staff rates across the brand, bonus upto 20%.

Job Summary

You will manage a portfolio of accounts and generate new business from within your geographical area and have specific responsibility to support the Bristol & Cardiff hotels with local sales activity. Focus will also be to work collaboratively with colleagues to drive opportunities across our hotels in other UK & Ireland locations.

Excited by the energetic and customer centric role of Sales, with a magnetic personality and passion for driving revenue and growth, you must be able to build strong productive working relationships, have a ‘go-getter’ attitude with the ability to execute new opportunities for the company.

Sales Activities

• Support and drive the hotels commercial action plan
• Create strong awareness of the hotel and brand within the local marketplace
• To have a sound understanding of competitor rates and local market intelligence
• To proactively carry out sales researching and cold calling to the local marketplace to identify new leads
• To successfully account manage and conduct quarterly and annual reviews with local corporate accounts
• To work closely with the commercial office team to understanding business performance and booking patterns
• Follow up sales leads efficiently and update sales lead trackers
• Support with monthly and quarterly commercial meetings
• Actively seek, identify, secure and contract new and repeat business for all market segments; in particular corporate and conference markets
• To develop beneficial affiliations and partnerships within the local area
• Log activities and contacts into internal hotel systems
• Work with the key hotel team members to strengthen current relationships within the local community
• Establish long standing relationships with key clients offering a high level of customer service
• To support and attend networking events and exhibitions inhouse, locally and nationally
• To make appointment and site visits
• To liaise with all operational departments to ensure smooth running of events and key bookings
• Contribute to sales conversion days and promote a fun and sales driven environment
• To carry out proactive sales activities including sales calls to the local and national market, corporate clients entertaining, meet and greets, guest drinks, VIP welcomes, and FAM trip entertaining