Sales Manager vacancy, Cambridge, upscale hotel, salary is £35,000 – £40,000 per annum, bonus is 10% of salary, free parking, meals on duty, staff rate worldwide, chance to join a progress group. Further perks and benefits listed below.
HOTEL OVERVIEW: 148 bedrooms, 4 meeting rooms that can seat 180 for banqueting and 300 for a reception, swimming pool, gym and fitness suite, Restaurant & Bar, extensive outdoor dining and drinking space for summer with river views.
THE ROLE: As the Hotel Sales Manager, you will pro-actively source new business for the hotel, develop relationships with agents and direct clients to keep the hotel a leader in the marketplace by following up on all sales leads, identifying opportunities, and conducting hotel presentations and site visits.
JOB DUTIES AND RESPONSIBILITIES:
• Maintain up-to-date knowledge of Local & national businesses and develop relationships to drive business in all segments (MICE, group, corporate and transient).
• To take the business to the next level with an all-encompassing strategy that envelopes all areas of the business and takes advantage of the opportunities available.
• To be responsible for the development and implementation of the hotel sales plan, which encompasses direct sales calls; telesales; research; appointment making and trading; promotional campaigns; corporate entertaining, networking, social events, client familiarisation visits and contract negotiation.
• To drive and coordinate all sales activity to maximise revenue from existing accounts at the hotel on a national and international level.
• To constantly recognise and develop new accounts from the corporate markets.
• To investigate new areas of business in terms of market development into new territories and market segments to quantifiable targets.
• To ensure the accurate processing, distribution and recording/filing and following up of all sales correspondence, including the execution of contracts, quotations, confirmations, and cancellations.
• Regularly meet with the hotel General Manager and Director of Sales to communicate customers’ feedback, sales information, competitor knowledge, pricing strategies, and any other influences that may affect the business.
• Participating in trade shows and events within the hotels, the industry, and external organisations.
• Host client FAM trips at the hotel and conduct hotel show rounds.
WHAT WE ARE LOOKING FOR FROM YOU:
• Computer literacy – Word, Excel, PowerPoint & Outlook.
• Knowledge of Delphi, salesforce, and OnQ Systems.
• Proactive sales experience within a hotel environment is a ‘must’.
• Excellent communication skills and fluency in spoken and written English.
• Confident in meeting new people and presenting to large groups.
• Strong understanding of revenue management principles.
• Able to demonstrate a comprehensive understanding of all the key business segments; Corporate/MICE/Group/Leisure/Consortia.
THE PERKS:
• Company discount on rooms.
• Generous recommend a friend scheme.
• Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal.
• Access to a 24/7 Employee Assistance Program.
• Discounts on the hotel food & beverage.
• Recognition incentives.
• Team Member Events.
• Complimentary meal on duty in the Team Member canteen.
• Parking for cars, mopeds, scooters and bicycles