Commercial Director – Hotel

Location: Manchester
Salary: £60,000 - £65,000 plus benefits
Job Reference: HSUKCDR
Contact Name: Jason Gossop
Contact Email: jason@hospitality-staffing.co.uk
Contact Number: 01482 217252

Job Description:

Commercial Director, Manchester, 4 star full service hotel. £60,000 – £65,000 per annum plus benefits.

With a strong Rooms Revenue focus, you will work alongside the Director of Sales to optimise performance across Rooms, Conferencing, Meetings and Events, driving sustainable growth in a competitive city centre market. You will shape the commercial success of this high profile, high volume city centre hotel, driving performance across a diverse business mix and ensuring the hotel competes strongly in a dynamic Manchester market.

You will lead a multi disciplinary commercial team, ensuring that pricing, distribution, sales activity, digital marketing and event space optimisation operate under a unified, data driven strategy. This role requires an experienced commercial leader with a strong background in large city centre hotels, capable of navigating complex market conditions, peak demand periods and major event driven compression.

Above all, this role requires a confident, strategic leader who can balance big picture thinking with hands on oversight, creating momentum, accountability and alignment across all commercial functions while empowering specialists to excel.

Commercial & Revenue Strategy

  • Set the overall commercial vision and strategic direction for Marriott Manchester Piccadilly, ensuring alignment across Revenue, Sales, Marketing and Events.
  • Coordinate the annual budget, forecast and commercial planning process, challenging assumptions and ensuring joined-up decision making across disciplines.
  • Own the commercial budget for rooms, C&E, and total hotel revenue, ensuring full accountability for the delivery of top line and market share performance
  • Translate market insight and performance data into clear strategic priorities rather than day-to-day tactical execution.

Revenue Management & Distribution

  • Provide strategic leadership to the revenue function, setting objectives, performance expectations and guardrails for pricing, distribution and demand strategy.
  • Set Transient pricing and selling strategy on all channels.
  • Strong Understanding of displacement methodology, citywide compression pricing & peak demand strategy.
  • Ownership of BAR architecture and controls.
  • Ownerships of all room revenue pricing.
  • Set Group selling strategy for groups with and without Meetings and Events and across all segments.
  • Delivering consistent RGI growth year on year.
  • Understanding of the Crew segment
  • Review and challenge forecasts, pricing decisions and channel strategy to ensure alignment with overall commercial goals.
  • Act as the final point of integration between revenue strategy, sales priorities and marketing activity.

Sales

  • Set the sales strategy and segmentation priorities, with execution led by the Director of Sales.
  • Ensure a clear account strategy, pipeline focus and commercial discipline across both hotels.
  • Support, challenge and enable the Director of Sales to drive performance, rather than owning day-to-day sales activity.
Menu