Hotel Manager, 80 bedrooms, limited service property, franchised through a global brand. Part of an established hotel group who currently own and operate over 20 hotels across the UK. £45,000 plus 10% bonus, 31 days holiday.

Job Description

We are looking for a driven, passionate and innovative leader who will take overall ownership and accountability of the day-to-day hotel operation along with hotel strategy, whether that is maximising the hotels revenues, focusing on people development or empowering our team to create extraordinary experiences for our valued guest. You will take responsibility maintaining compliance within all the required brand and service standards and will take full accountability for Health and Safety.

You will work closely with the regional teams who will support and guide commercial decisions.

• Coaching, mentoring, and developing members of the team
• Control payroll in line with budget on a weekly, monthly, and annual basis
• Collaborate with non-operational departments such as Sales, Marketing, and Revenue to drive profit and maximise revenue
• Ensure the smooth running of the hotel, where all areas of the business are managed and the guest service experience is delivered to the highest levels, ensuring both property and company standards are attained and adhered to.
• Working proactively with all key stakeholders to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution.
• Develops and implements strategies where key hotel metrics are identified, communicated and delivered where reports and tracking tools are reviewed and acted upon to ensure that strategies and initiatives are attained or exceeded.
• Working with key stakeholders, effectively manages and reviews the life cycle of the team within the hotel, fostering a culture of growth, development and performance whilst reflecting and promoting the company culture and values.
• Owner of the hotel budget, business and sales plan, ensuring that all areas of the business are controlled. Maximizing sales and profit, business opportunities and brand reputation, productivity and performance.
• Build and maintain effective working relationship with all key stakeholders and business partners both internal and external ensuring that all communications and activities are controlled and undertaken in a timely manner.
• Ensures adherence to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow up as required..

What We Offer

The client is proud to provide our family with a variety of benefits to enhance and drive engagement. We believe in consistent and tangible reward and recognition initiatives, and we put health and wellbeing firmly at the heart of our employer brand.

• Heavily discounted hotel stays and food & beverage discounts
• 31 days holiday.
• Wage stream – Stream up to 50% pay as it is earned and set automatic savings to support your financial well-being
• Company Pension salary sacrifice scheme
• Retail Trust Employee Assistance Programme (EAP)
• Up to 10% annual bonus