Senior Sales & Revenue Coordinator, Sheffield. £NEG. Full service hotel with busy M&E, weddings and leisure. Supported by the GM and Group Revenue Manager. Established hotel group with strong reputation in the local market.
As Senior Sales & Revenue Coordinator, you will play a key role in supporting the commercial success of the hotel, working across sales, revenue, and reservations to maximise performance and guest satisfaction.
- Assist in the development and execution of the hotel’s Sales & Marketing Plan, including supporting and hosting monthly HOD meetings
- Support the overall running of the sales office, maintaining a clear weekly overview of activity and performance
- Manage bookings and events to maximise sales, occupancy, rate, and profitability, particularly across Meetings & Events
- To effectively manage the hotels rate strategy, identifying possible gaps in markets and where possible to yield rate
- Conduct telesales, client meetings, networking events, and face-to-face sales calls
- Host agent visits and represent the hotel to local and brand partners
- Build and maintain strong relationships with key accounts to drive repeat business
- Manage corporate accounts, including contract loading via Accor brand systems and quarterly client reviews
- Promote upselling opportunities across all hotel services
- Maintain accurate records of sales activity and client communication
- Support marketing campaigns, promotions, and digital initiatives
Revenue Management Support
- Assist the Revenue Manager and General Manager with rate management based on demand and competitor analysis
- Support forecasting, budgeting, and performance analysis to achieve revenue targets
- Ensure pricing strategies are accurately implemented across all systems
- Monitor competitor activity and market trends
- Manage OTA availability, including closing out channels where required
Reservations Oversight
- Oversee daily reservations to optimise availability and inventory
- Assist with group bookings, allocations, and individual reservations
- Ensure accuracy and high standards of guest service across all booking channels
- Work closely with the front office team to ensure seamless guest journeys